Assistant General Manager

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VIVE Collision is Growing and We Want to Invest in You!

We are disrupting collision repair through People, Process and Passion.

Assistant General Manager

Crown Collision
Pawtucket, RI
$70,000 - $100,000 Annually
full-time

VIVE Collision offers infinite growth potential.

Don’t wait, apply today to join our elite team.

Do you always go the extra mile? Are you reliable? Are you looking for a collision repair company that values you? We believe that your success is our success. This is your opportunity to turbocharge your career!

We support our team with the latest tools and technology to ensure success. State-of-the-art collision repair equipment and tools, certifications, and training.

What’s in it for you?

  • Day one Medical, Dental, and Vision insurance options for you and your family (this includes domestic partners)
  • $50,000 employer-paid life insurance policy
  • 401K plan with an employer match
  • Employee Assistance Program, includes confidential assistance in the following areas:
    • Counseling from relationships to stress and substance abuse
    • Work/Life benefits including personal, financial, and legal issues
    • Self-Help benefits
    • Peak performance coaching
    • Lifestyle saving benefits for wellness, shopping, travel
    • Personal development and training
  • Heath savings account to assist with medical bills
  • Paid time off to promote work-life balance – 8 paid holidays including Black Friday and your BIRTHDAY!
  • Growth opportunities within our company
  • Paid training including industry certifications, I-CAR & OEM

The specific pay rate/salary offered to a candidate may be influenced by a number of factors including experience, education, specialized certifications from OEMs, and where the job is located.

This position requires teammates to have a proven track record of high performance, possess an advanced level of technical knowledge regarding collision repair estimates, able to communicate detailed repair processes to Body Technicians, and be familiar with major insurance carrier procedures and requirements.

Job Responsibilites

  • Estimate all drive-in appointments as well as “walk-in” customers and complete repair plans
  • Complete process review with the customer
  • Repair Orders: All files are opened with BAR (CA) and DRP compliance, including obtaining proper authorizations
  • Check-in vehicle upon drop off with customer
  • Prepare and complete proper paperwork for the final customer packet before vehicle delivery (DRP, final invoice)
  • Post-repair plan documentation
  • Comply with all up-to-date OEM repair procedures
  • Provide post-repair plan communication including all vehicle status updates
  • Total loss administration
  • Perform other related duties as assigned to ensure an excellent customer service experience
  • Final QC, including test drive
  • Deliver vehicle to customer upon completion

Skills and Qualifications

  • Must be at least 18 years of age
  • Minimum of 3 years’ experience in automotive collision repair
  • Proficiency in sales, estimating, blueprinting, customer service
  • I-Car training preferred
  • Knowledge of CCC ONE estimating system preferred
  • Ability to effectively communicate with others
  • Ability to read and understand instructions, written estimates, and work orders
  • Multi-tasking; adapt easily to fast-paced environments